Privacy Policy

CU Direct Corporation administers the Credit UnionDirect Lending (CUDL) program.

Our Commitment to Online Privacy
CU Direct Corporation is committed to protecting the privacy of visitors who use the CUDLAUTOSMART.COM website to conduct automobile research. For your understanding, we have prepared the following information describing the ways in which CU Direct collects uses and shares visitor information from your visits to our website. We do not use visitor’s information for the purpose of direct marketing or advertising (“junk” mail or “Spam”), nor do we share information with third parties for this purpose.

The privacy policy outlined here applies to our services available under the domain of You may have arrived at this site by following a link from your credit union or directly through our site address noted above. This site may be a customized co-branded site used by your credit union. Therefore, this site may also collect your personal data. We neither are responsible for, nor have access to, your personal information. For information on the policy applicable to the credit union, please review the privacy statement on this co-branded site. Also, please be aware this site contains links to other websites. CU Direct is not responsible for the content or the privacy policies of any websites you travel to from this site or which this site may link to.

Information Collected and How it is Used
Visitors using the CUDL AutoSMART Program may voluntarily register their personal information on our system (we only collect: first name, last name, address, city, state, zip code, contact phone number, credit union affiliation, email address, password used on this system (“confidential personal information”)) Visitors are asked upon completion of their new vehicle or inventory research if they would like to submit their information (visitor’s profile ID (primary key of visitor record), name of the configured vehicle as year, make, model (example: “1999 Cadillac Deville”), JATO Style ID for currently configured vehicle, date/time record was saved) to dealers to request pricing and availability information. Submitting your information is a voluntary process and not a requirement to use this service. Visitors may also choose to visit the "Dealer Locator" by clicking on a link and contact (by the method you choose) a CUDL dealer in their geographic area on their own to request pricing and availability. Information collected for price quotes includes name, address, phone numbers, email addresses and specific vehicle information. Any personal, identifiable information you submit to the CUDL AutoSMART Program will only be used with your permission when submitting a request to a CUDL dealer on your behalf. When submitting a purchase request on our CUDL AutoSMART website, you will have the opportunity to specify what information you would like to receive and the best form of responding to your request. All CUDL dealers and CUDL AutoSMART dealers are contracted with CU Direct Corporation on the CUDL program to utilize visitor information only for the purpose of contacting the visitor with pricing and availability of vehicles in response to a specific request, and will not add visitors to marketing or mailing lists.

Sharing Information with Member’s Credit Union
CU Direct Corporation has agreed to share member information to their corresponding and participating credit unions regarding the vehicle requests that pertain to their members so they may verify and communicate to their members about their requests. CU Direct does not share this information with any other third party.

A "cookie" is a piece of data stored on the user's hard drive to identify a user. CU Direct uses cookies on this website. Cookies are used to store on our computer system your email address and the password you choose to access this site. Cookies are only used in order to provide more convenience to the user while navigating this website.

Children (persons under the age of 18) are not eligible to use the CUDL AutoSMART Program unsupervised. We do not knowingly collect information from children nor do we target our website to children. We strongly advise that they do not submit any personal information to dealers on our program. If you are under the age of 18, you may only use the CUDL AutoSMART Program site in conjunction with, and under the supervision of, your parents or guardians.

Security Measures
The CUDL AutoSMART website follows industry-standard security standards, procedures, and encryption. The information we collect from our visitors is submitted to us in a secure encrypted format and is stored on secured servers. CU Direct's Information Technologies Department is constantly monitoring new technologies that protect sensitive information.

Compliance with Laws
CU Direct may disclose visitor information in the limited circumstance where we believe, in good faith, that such disclosure is necessary or required in order to: (i) comply with applicable laws, regulations or orders, or (ii) bring legal or other action against someone who may violate any of our user agreements or who may be causing or threatening to cause injury to our property or the rights of others.

Linking to Third Party Websites
The CUDLAUTOSMART.COM website contains links to other third party sites, not maintained by us. Please be aware that CU Direct is not responsible for the privacy policies and information collection practices of these sites.

Contacting Us Regarding Privacy Issues
If you have questions regarding privacy, security, or you need help to understand how your information is being used, please contact us at:

CU Direct Corporation
2855 E. Guasti Road, Suite 500
Ontario, CA 91730 (877) 744-2835

Changes to this Policy
We reserve the right to change this online privacy statement at any time. Any changes to this online privacy policy will be posted on this website.

Effective Date: June 3, 2009